VoyagerWe plan it

About

Hand-built offers require disciplined operations

Voyager is a travel agency project: a customer site for trip requests and an internal platform for quoting, tracking, and client history.

The public site exists to capture complete briefs. The platform exists so those briefs do not disappear into email once they arrive.

Travel planning workspace

Model

Custom offers per client — flights, stays, safaris, transfers.

Constraint

Email and spreadsheets did not scale with request volume.

Response

One system for intake, queue, offers, and messages.

Case study