FAQ
Common questions
Do you sell fixed packages?+
No. Each offer is built from your request. The wizard exists so agents receive complete briefs, not partial emails.
What happens after I submit?+
The request enters a queue with status New. An agent assigns it, reviews details, and drafts an offer on the same record.
Can I pause and return to my request?+
Yes. The wizard persists progress per step.
Where does communication happen?+
On the request — not in a personal inbox. That keeps context when offers are revised.
Do you book vacation rentals and safaris?+
Yes. We plan flights, hotels, vacation rentals, safari lodges, transfers, insurance, and activities in one tailored offer.
How do I speak with someone directly?+
Call +1 (941) 284-9222 or email book.voyagertravel@gmail.com. WhatsApp: +260774152828 (WhatsApp only).